Privacy Statement


This service is provided to you by ING. With this service ING provides you with a donation website, which you can access to make an online monetary transaction/donation to the ING  and UNICEF partnership projects (hereafter: the “Service”). For ING employees only, the Service enables you to create a personal fundraising page.   

If  you visit our website or in any other way contact ING, we process your personal data. That way we can perform our Service in the best possible way. Of course we handle your personal data with great care complying with privacy laws and regulations.

Hereafter we explain what personal data are, which personal data we process and for which purposes.

Personal data

Personal data are data relating to an identified or identifiable natural person. For instance, your name, address, birth date and telephone number.

If you contact us, we process personal data like your full name and email address.

The personal data we process are:

  1. Your transactions for capturing your donation towards ING and UNICEF partnership projects.

  2. As an ING employee:  

    1. Your  email address to double your  donations in line with ING’s policy and to enable you to  create a fundraising page

    2. Your profile picture for personalization of your fundraising page

    3. Your video for personalization of your fundraising page

Legitimate purposes

We process your personal data with the utmost care. The legitimate purposes we process your personal data for are:

  • Performing the Service described above for you;

  • Marketing: processing your personal data for promotional activities;

  • Compliance with legal obligations; and

  • Safety and Security.

Data transfer to third parties

In case of compliancy with legal obligations we may be required to provide personal data to third parties like regulators. We may use third parties, so-called processors, to perform our Service. If we use processors, we transfer your personal data to these processors in order to perform our Service.


We use cookies on our website for making the website function properly and analysing use of the website. With this information we can improve and further develop the website. We don’t use tracking cookies or similar technologies.  

Promotional activities

We may process your personal data for promotional activities but only related to the Services.

Data retention

To comply with legal obligations we retain your personal data. We retain your personal data for 7 years after the contract has been terminated.

Your rights

It is possible that you want to adjust your data. Please find below your rights and how you can adjust your data.

  1. Right to access personal data: if you want to know which personal data we process, you can use your right to access your personal data by sending an email to .

  2. Right to correct personal data: if your personal data is not correct, you can request us to adjust your personal data by sending an email to

  3. Right to refuse commercial offers (opt-out): if you do not want to receive our commercial offers anymore, you can use the opt-out link in the commercial email you received.


We can change our Privacy Statement. The date of the last adjustment was 01/06/2016. Please check our Privacy Statement regularly for the latest version.

This Privacy and Cookie Statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this Privacy Statement periodically for any changes.

Regulatory information

ING Bank N.V. (‘ING’) has its statutory seat in Amsterdam at Bijlmerplein 888, 1102 MG, The Netherlands, Trade Register number 33031431. ING is regulated and licensed by the De Nederlandsche Bank (‘DNB’) and the European Central Bank (‘ECB’) for payment services. ING is also regulated and licensed by the Autoriteit Financiële Markten (‘AFM’) and regulated by the Autoriteit Consument & Markt (‘ACM’). Information regarding supervision of ING can be obtained from DNB (, AFM ( or ACM (